Status Page

All Systems Operational

About This Site

NOTE: If you have been redirected to this page from another eBillingHub application, please refer below to see the current status.

Welcome to the eBillingHub Statuspage. This page provides the current statuses of eBillingHub Cloud systems globally.

This page also provides notifications for 'Incidents' and 'Scheduled Maintenance' for LIVE environment. Please refer to those sections below for the latest notices.

ADDITIONAL INFORMATION:
Please refer to the following Knowledge Base (KB) articles. To access the KB, go to https://customerportal.elite.com/ and select the ‘Knowledge Base’ option. If you haven’t done so already, please also subscribe to these articles to receive immediate notifications when updates are published.
E-18845: Release Notes
E-18961: User Guide

User Interface Operational
APIs Operational
Submission API Operational
Validation API Operational
Status API Operational
Attachment API Operational
Client API Operational
Vendor API Operational
Invoice Email API Operational
Invoice Viewer API Operational
Integrations Operational
Legal Tracker Operational
Tymetrix 360 Operational
LexisNexis CounselLink Operational
Mitratech Collaborati Operational
Passport (Wolters Kluwer ELM) (DataCert) Operational
Legal-X (Allegient Systems) Operational
Onit Billingpoint Operational
Bottomline Technologies Operational
SimpleLegal - CounselGo Operational
doeLEGAL Ascent Operational
Litigation Advisor Operational
Bridgeway Corridor (Mitratech) Operational
Acuity Management Solutions (TrialNet) Operational
Brightflag Operational
Legalbill (Quovant) Operational
CSC Matter Management Operational
Milliman Datalytics-Defense Operational
LawTrac Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 13, 2026

No incidents reported today.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026
Resolved - Message for status page: The intermittent slowness has been resolved, and service performance has returned to normal levels. We will continue to monitor the environment to ensure stability. Thank you for your patience.
Feb 2, 20:28 UTC
Identified - We’re aware of an issue causing intermittent slowness for some users. Impact may include slower response times, timeouts, or delayed processing in the application. Our teams are actively investigating and working to restore normal performance.
Feb 2, 19:18 UTC
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.